Privacy Policy

Robyn's Nest Counseling is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We may collect the following types of information:

• •Personal information such as name, email address, phone number, mailing address, and contact details you provide.
• •Health information such as medical history, mental health information, treatment plans, and protected health information as defined by HIPAA.
• •Payment information used for billing and payment processing.
• •Website usage data such as IP address, browser type, pages visited, and technical information collected through cookies or similar technologies.

We use your information to:

• •Provide counseling and therapeutic services.
• •Schedule and manage appointments.
• •Process payments and billing.
• •Communicate with you about your care.
• •Comply with legal and regulatory requirements.
• •Improve our services and website functionality.

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is kept confidential and secure. We will not disclose your protected health information without written authorization except as permitted or required by law.

You have the right to receive a Notice of Privacy Practices that provides more detailed information about privacy practices regarding your health information.

We implement appropriate technical, administrative, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

We may use third-party services for payment processing, scheduling, and other business purposes. These third parties are required to maintain the confidentiality and security of your information and may only use it for the purposes for which it was disclosed.

You have rights regarding your health information, including:

• •Right to access your health information.
• •Right to request amendments to your health information.
• •Right to receive an accounting of disclosures.
• •Right to request restrictions on uses and disclosures.
• •Right to request confidential communications.

Our services may be used by minors with parental consent. We take additional precautions to protect the privacy of children and comply with applicable laws regarding children's privacy.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new Last Updated date.